How Do I?

1 . How to set up Cafe Cop Server & Client?

Follow the below steps to install and run cafe cop on your network.

Step 1 : Download and unzip the installation file.Download a free zip utility from www.zipgenius.it or www.winzip.com

Step 2 : Open the unzipped folder

Step 3 : On the computer which you want to use as the Café Cop Server, open the server folder present in the unzipped folder. Click on the setup.exe file to run the café cop server installation. Press next buttons to select the drive where u wish to install café cop server. After the café cop server installation is complete. Restart the computer if prompted by the installer.

Step 4 : If the computer is restarted Café Cop server will run automatically, but in case it does not ask for a restart, click on the café cop server icon present on the desktop. When café cop server is run for the first time it will show a registration form which should be properly filled in. This registration information is essential for registering the full version of café cop. Please make sure that you are connected to the net. Press submit when the complete information are filled in the form. On successful registration, café cop server will start you can view its icon on the desktop. You can log into the administrator mode of Cafe Cop using the following default username and password :

login : administrator

password: admin

Step 6 : Now open the client folder. To install cafe cop client, Install cafe cop client by clicking on the setup.exe file present in the folder. Click next to proceed with the installation. Restart the computer if prompted for by the installer.

Step 7 : If computer was restarted café cop client will run automatically but in case the installer did not require a restart run cafécop client by clicking on its icon present at the desktop. It will ask for the server name of the café cop server pc. This server name is the network name of the computer on which café cop server is installed.

You will see the following screen on successful connection of the client with the server.

Step 8 : To configure or change café cop to your default currency, log into the café cop server as an administrator by double clicking its icon. Click on the configurations option present in the preferences tab to reach the following screen. Select your default currency from the drop down list next to currency and press save when finished.

Step 9 : Use the administrator login & password on the client initial screen to configure client computers.

2. Create a new member?

To create a new member account, first log into cafe cop server as administrator or manager and than select Member activities in the preferences menu. Click create a new member account.

3. Renew Membership account

Once a member account is over it automatically logs the member out of Cafe Cop timer and brings him/her on the initial screen. All such expired accounts can be renewed from server in the administrator or manager mode. To renew member account, first log into server in administrator or manager mode and than press Renew Member Account in the member activities menu in preferences tab.

4. Change Administrator password?

To change administrator password, first log into server in administrator mode and than select change password in the preferences menu. Else you can use Ctrl + P shortcut key to Change Administrator password.

5. Change guest password ?

To change guest account password, first log into server in administrator mode and than select change password in the preferences menu. Else you can use Ctrl + P shortcut key to Change Administrator password.

6. How can a member change password?

A member can manage the password on his/her own. To change the member password first login using the existing membership login and password from any of the client pc. Once the correct login & password are entered Cafe Cop displays all the relevant information regarding the membership account. Press the change password option on present on that screen to change the member password.

7. Customize surfing charges?

To customize surfing rates first log into server in administrator mode and than press define rates present in the preferences menu. Define rates module enables you to customize the surfing charges. You can set different charges to be charged for the durations you wish. You can create different charge types for all the three different slots and use them remotely on different computers or group of computers in use. Once the changes are made and saved, all the guest users (post paid) will be charged according to the slot charges applied on them. You can apply or change a slot charge for any given pc before logging in as a guest remotely by using the remote option for that slot present in the remote control panel of cafe cop server.

8. Applying system security checks ?

To apply system security checks, first log into client in administrator mode and press system security options.

Select all the security options you want to enable. Once all the options you want to enable are selected press apply button to implement the changes. Press close to return to the Cafe Cop administrative control panel.

9. Apply Internet Explorer Security Checks?

To apply internet explorer security checks, first log into cafe cop client application in administrator mode and press IE security options.

Select all the security options you want to enable. Once all the options you want to enable are selected press apply button to implement the changes. Press close to return to the Cafe Cop administrative control panel.

10. Add/Delete applications in the Cafe Cop Timer

To add or remove applications from the Cafe Cop Timer, first log into cafe cop client application in administrator mode and press add/delete programs from the preferences tab.

11. Customize initial screen text?

To customize initial screen image, text & look. First log into cafe cop client application with the administrator or manager id. Click on the login screen option present on the left hand side of the panel. Use the login screen text option to insert your customized text message and its color. Use the login screen image option to use your custom image on the top of the cafe cop client initial screen.

12. Generate daily guest report?


First log into server in administrator mode. Click on the reports tab.
reports > Custom guest report

Select today’s date and press ok to generate today’s report. To generate a pc wise report, use the computer logs option.

13. Generate complete slot usage report of members?

First log into server in administrator mode. Click on the reports tab.

reports> member report > account status report. To generate a pc wise report, use the computer logs option.

14. Custom Member Report

First log into server in administrator mode. Click on the reports tab.

reports> member report > custom report. To generate a pc wise report, use the computer logs option.

15. How to use remote controls on a particular client terminal?

First log into server in administrator or manager mode. Click on the reports tab.To use remote controls on a cafe cop client, in the administrative control panel of the cafe cop server click on the computer name of the machine on which you want conduct a remote command. Once the name of the machine is selected, choose one of the following remote actions:

  • Sending message.
  • Locking a terminal
  • Unlocking a terminal
  • Log in as a guest user on any client machine.
  • Logout any user from Cafe Cop Timer.
  • Shutdown a terminal.
  • Reboot a terminal.
  • Apply different Slot charges on a terminal.
  • Pause Timer
  • Start Timer after pausing
  • Enable secured login
  • Enable normal login mode
  • Continue Session after accidental logout
  • Shift session (cafe cop timer) from one machine to a different one.

16. Close Cafe Cop client?

To close cafe cop client on a client terminal, login into the client pc in the administrator mode and click close cafe cop option present in the control panel. The same can be done remotely using the remote command “Exit Cafe Cop” option.

17. Close Cafe Cop Server?

To close cafe cop server, log into server in administrator or manager mode. Press shutdown server option present in the operations tab to close Cafe Cop Server application.

18. Take a backup of Cafe Cop database?

It is advised to take backup of your cafe cop database on a frequent basis. To take the backup, click on the Cafe Cop backup option present in the cafe cop folder in the programs menu.

Start > Programs > Cafe Cop > server > database utility

Provide the location where you want to take the backup of the database and press ok.

19. Restoring Cafe Cop database

To restore the previous database for Cafe Cop after a fresh installation, click on the Cafe Cop restore option present in the cafe cop folder in the programs menu.

Start > Programs > Cafe Cop > server > database utility

Press browse to open the location where you have kept the backup of the Cafe Cop database. Press ok to finish.

20. Delete a Member

To delete a member account, first log into server in administrator or manager mode and than press create member in the activities. Select the member name which you wish to delete. Once the member name is selected, it will display member information. Press the delete button on the bottom to delete the membership account.

21. Enable Printer tracking / monitoring?

To enable printer tracking or monitoring, first log on to cafe cop server with your administrator or manager id. Open the printer monitoring option present in the tools tab of server. Use the drop down menu to view the list of printers available on your network. Select the printer which you wish to track & monitor. Select enable printer monitoring option when you chosen the printer. The reports for the tracked printer can be viewed from the reports tab option “printer logs”

22. Blocking a website

Enabling website blocking

To block websites or any keyword, log into client with your administrator or manager id. Click the website blocking option. Click on the enable website blocking and type the keyword or name of the website in the website or keyboard text box. For example if you want to block a website “http://www.xyz.com” just type xyz in the text box. Press block after you have typed the website name or the keyword. Blocked website or the keyword will appear in the list of blocked websites list below.

To remove a blocked website, just select the name of the blocked website or the keyword from the list of blocked websites and press remove. This will remove the name from the list and the website can than on be accessed.
Disabling website blocking
Website blocking feature can be completely disabled just the deselecting the enable website blocking option at the top.

23. Plain text surfing.

Cafe Cop now enables you to enhance your page loading speed by providing an option to disable all images present on a webpage which takes longer download and display. This will drastically improve your page loading speed and reduce bandwidth consumption. It also helps in reducing your bandwidth consumption if your ISP is charging you as per bandwidth consumed.

To enable plain text surfing press settings menu in the Cafe Cop timer and select plain text surfing, no graphics option. deselecting the same will bring the status to normal and all the graphics can be viewed than onwards.

Please note that plain text surfing option will only work in the cafe cop timer and it will only take effect in internet explorer. After applying it will be enabled on a new window that is opened, it wont apply on the already open internet explorer windows.

24. Defining Schemes

To define a new scheme log into server in administrator or manager mode. Press preferences and than define schemes to open scheme module. Here you can create new membership scheme or edit and existing scheme.

25. Define manager rights

This features helps in controlling the kind of access and rights you want to give your employees. To define what a manager can do and what he can’t, open the define manager rights module present in preferences menu of cafe cop server.

26. Restrict Applications

To restrict which applications or ‘exe’ can run on a computer log in to the client pc with administrator or manager id. Press timer programs in the control panel. Add all the applications which you want to run on the computer and press save on each addition. To add an application, first type a name for the application that you wish to add, then simply browse for the “exe” file of that application on your machine select and press save. Please note that you have to select the installed “exe related to that application and the installer of that application. For example, to add internet explorer in the list of allowed programs, click browse and search for the internet explorer folder present on your hard disk, which is usually present in the program files folder of your machine. Open the internet explorer folder and select the exe named “iexplorer.exe” and press save. After pressing save the IE exe will show up in the list below. Once you have finished adding all the application that you wish to run, select the restriction option and exit the control panel. From now on only the allowed applications will work. PLEASE NOTE THAT NO OTHER APPLICATION APART FROM THE APPLICATIONS ADDED TO THE TIMER PROGRAMS WILL WORK.

27. Automatic installer blocking

Now with cafe cop you can block all the possible automatic installations that occur from various websites like porn site dialers, date managers, password storing applications etc. To block a dialer log in as administrator or manager id on the client computer. Press installer blocking in that and add the name of the website of which you want the dialer to be blocked. Add all such websites. from now on all such websites can be visited but no automatic installation will occur.

28. How do i add an item that i sell?

To define new items that you wish to sell, select the define items tab present in the preferences menu which will open the item inventory module. Press new to add a new item, type the name of the item, price of that item and also select the category to which that item belongs. Press save when finished. Now you can see the item on the left hand side. Later on you can select the item name and press edit to change the particulars of that time.

29. Help request ” how can a user call me for help from their pc itself”?

User can select orders & help option present in the cafe cop timer. On clicking help me link present in the cafe cop timer, it will launch a popup message on the cafe cop server screen, with the machine name from where the help was requested.

30. How do i control my employees (manager) access to the Cafe Cop server & client control panel?

For Cafe Cop server

Login into Cafe Cop control panel with your administrator login and select the define manager rights option. You have the following options to disable in the manager mode:
Disabling member related operations like, creating new member, editing existing member details, deleting a existing member, renewing a expired member account.
Apart from this the following options can also be disabled in manager mode:
- Delete guest records option
- Define rates module
- Access to scheme creation module
- Reports viewing options
- Remote control options
- Exit cafe cop option in the remote control panel in manager mode
- Shutdown cafe cop server option in manager mode

For cafe cop client control panel


- Hide timer programs option
- Hide login screen option
- Hide system security option
- Hide explorer security option
- Hide website blocking option
- Hide installer blocking option
- Hide exit cafe cop button
- Disabling manager login in cafe cop client pc

Please note that all this options are present in settings option of the cafe cop client control panel which can be accessed by logging in as the administrator on the cafe cop client pc.

31. How can cafe cop client clear temporary internet files?

To enable automatic deletion of temporary internet files of internet explorer, just enable the “Empty temporary internet files on closing explorer” option present in the settings module of the cafe cop client control panel. Press apply when finished.

32. How can i hide the total time and total amount being displayed on the cafe cop timer.

To hide total time and total amount being displayed in the cafe cop timer, select the respective options present in the settings panel of the cafe cop client control panel. Press apply to save the changes.

33. Can I generate multiple prepaid packages (tickets)?

The new version of Cafe Cop V 2.5 has a new ticketing feature which allows you to generate multiple prepaid accounts with a single clicks. You can generate thousands of such accounts with a single click. Tickets with different surfing durations and charges can be sold at the cash counter in addition to the normal member’s creation option.

34. How do i generate tickets ?

Ticketing option can be accessed from the preferences menu of Cafe Cop Server.

Preferences > Tickets > Generate Tickets

You can customize the various aspects such as :
- Number of Tickets to be generated.
- Number of characters in the ticket password.
- Ticket password type.
- You can additionally choose an already created scheme to define the duration, charges, min time for the tickets.
- You can otherwise use the customer options manually as well.

35. How do i print tickets?

You can print this tickets using the printing option present in the tickets menu of the Cafe Cop Server.

Preferences > Tickets > Print tickets

Next Select the date on which you have generated the tickets and press ok. Once a proper date is selected it will show ticket details in a report form with printing and saving options in it.

36. How do I configure Cafe Cop client & server for auto run on startup or disable the same?

Server : To configure Cafe Cop server auto run on start up open the settings option present in the tools menu of Cafe Cop Server. Selecting the first option “Automatically start Cafe Cop Server on startup” will configure Cafe Cop Server to start automatically and deselecting will stop the auto run feature and it will have to be manually accessed in that case.

If you have Client application on the same computer, select the second option “Automatically start Cafe Cop Client once the Cafe Cop Server starts”. This ensures that Cafe Cop Server starts first on that machine before the client.

Client : To configure Cafe Cop client to run automatically on computer startup, first login as the administrator on the client computer and open the client side configuration panel. Click on the settings option from the menu. Select the option “Automatically start Cafe Cop client when the system starts”. Do disable autorun just deselect the same option.

37. How do i Check ticket status?

To check reports regarding tickets, click on the Ticket Status option present in the reports menu. Select the ticket number from the live member drop down menu list and press ok. This will show reports for that specific ticket.
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